Operations Executive

Greater London, England, United Kingdom | Sales Operations | Full-time

Apply by: No close date

Operations Executive

Salary: £21000 - £24000 per annum

London based

Working Hours: Monday - Friday and every second Saturday


We are looking to add a Sales Operations Coordinator to our growing team. The successful candidate will work across the sales function and help manage and plan the day for our field based Sales Associates. You will need to be super organised and have excellent problem-solving abilities and focus on completing tasks quickly and efficiently. 


Working with us

We believe in individual and collective ownership of all the work that drives our company journey, and have created a mutually supportive, fun-loving environment to help our team thrive. You will be joining a diverse, multicultural team from a multitude of commercial backgrounds with a startup mindset and an eagerness to disrupt conventional wisdom.


Home-Made needs you if you want to:

• Building rapport and managing relationships with both landlords and tenants to confirm access for a specific property
• Manage the booked viewings through our CRM system (confirming and updating the correct information)
• Coordinate Sales Associates travel itinerary
• Regular Audit on all relevant information regarding access to make sure is up to date on the system for the Sales Associates to see
• Multitasking and processing of several viewings simultaneously is a must
• Updating both Sales Associates and landlords if there are any changes
• Responding promptly and professionally to calls and emails and making sure that all relevant parties from the company are updated


Home-Made need you because you have:

• BSc/MSc in Supply Chain, Logistics or relevant operational field – An advantage
• Proven record excelling in both personal and professional fields
• Fine attention to detail with completer – finisher mentality
• Operations and Customer Support experience
• Excellent organisational skills and focus on optimisation
• Excellent communication skills (written and verbal)
• Excellent problem-solving abilities and focus on completing tasks quickly and efficiently
• A hunger for continuous self-improvement
• Thrive in a fast-paced and dynamic environment


Who are Home-Made?

Home Made is first and foremost a prop-tech company. With our incredible team and in-house technology we are able to offer our Landlords best-in-class quality of service at a significantly lower fee, while also delivering an unbiased and professional service to our tenants that is digitally enabled for their convenience.


We have just raised $5M in our Seed rounds and are now looking to triple in size before our next round of VC funding. We are proud to be listed as one of the UK’s Top-100 startups in 2020 (by Startups.co.uk and Seedtable), and we are the grateful recipients and nominees of various awards including the Amazon Growing Business awards, the RESI awards and The Europas.


Our founder and senior management team are inspiring leaders with a bold vision, and we are backed by industry-leading advisers, investors, and entrepreneurs.

Working at Home-Made:

Based in the heart of Waterloo we are in a vibrant buzzing London office surrounded by several London theatres, restaurants, street markets and only a stone’s throw from the Southbank on the River Thames. We feel we have created a fantastic work environment, but we appreciate it is not fair to have all work and no play so have the below benefits package available for all employees..

  • 20 days annual leave + Christmas shut down + 8 UK Bank holidays
  • Pension Scheme
  • Summer and Xmas party
  • Social Events
  • Unlimited tea and coffee in the office


We are an equal opportunity employer:

Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.