Lettings Account Manager

Greater London, England, United Kingdom | Account Management | Full-time

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Lettings Account Manager - Account Manager - B2C - Lettings

London Office based with travel across London

Salary - £30,000 (OTE £60-£70k)


Working with us

We believe in individual and collective ownership of all the work that drives our company journey, and have created a mutually supportive, fun-loving environment to help our team thrive. You will be joining a diverse, multicultural team from a multitude of commercial backgrounds with a startup mindset and an eagerness to disrupt conventional wisdom.


Home Made needs you if you want to:

  • Join a well funded scaling start-up on a mission to disrupt the lettings industry
  • Working a sales pipeline and owning an end to end sales process
  • Delivering the highest level of customer service and having some seriously happy clients sing your praises
  • Being part of an ambitious company with an amazing culture and the opportunity to really make a difference


Home Made need you because you are:

  • Enthusiastic, self-starting, results driven people with a passion for delivering exceptional customer service and hitting targets 
  • Ambitious people who thrive in a fast paced, high-growth environment, can work collaboratively as part of an amazing team and contribute to overall company objectives
  • Excellent communicators - you’re naturally charming, charismatic and able to establish rapport with your clients
  • Masters of the sale, with a diligent ‘perfect pitch’ approach and a closing mentality
  • Fantastic organisational skills so you can manage and prioritise your time/tasks effectively
  • Quick thinkers, capable of assessing a customer’s needs
  • Disillusioned industry (Estate Agency) people who know their current customers deserve better
  • Experience in a landlord facing role is essential. 


Who are Home Made?

Home Made is first and foremost a prop-tech company. With our incredible team and in-house technology we are able to offer our Landlords best-in-class quality of service at a significantly lower fee, while also delivering an unbiased and professional service to our tenants that is digitally enabled for their convenience.


We have just raised $5M in our Seed rounds and are now looking to triple in size before our next round of VC funding. We are proud to be listed as one of the UK’s Top-100 startups in 2020 (by Startups.co.uk and Seedtable), and we are the grateful recipients and nominees of various awards including the Amazon Growing Business awards, the RESI awards and The Europas.


Our founder and senior management team are inspiring leaders with a bold vision, and we are backed by industry-leading advisers, investors, and entrepreneurs.


Working at Home Made:

Based in the heart of Waterloo we are in a vibrant buzzing London office surrounded by several London theatres, restaurants, street markets and only a stone’s throw from the Southbank on the River Thames. We feel we have created a fantastic work environment, but we appreciate it is not fair to have all work and no play so have the below benefits package available for all employees..


  • 20 days annual leave + Christmas shut down + 8 UK Bank holidays
  • Pension Scheme
  • Summer and Xmas party
  • Social Events
  • Unlimited tea and coffee in the office


We are an equal opportunity employer:

Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.